Owner Payments Administrator

Join a fast-paced finance team at the heart of Awaze, where accuracy, collaboration, and service excellence come together to deliver seamless payment experiences for our property owners across Europe.

Your mission

As an Owner Payments Administrator, your mission is to ensure the accurate and timely preparation of owner payments across multiple Awaze brands. You’ll play a key role in maintaining financial integrity, supporting compliance, and delivering a high-quality service experience to our property owners. Working in a dynamic, hybrid environment, you’ll combine strong administrative expertise with a proactive, problem-solving mindset to continuously improve processes and uphold the highest standards.

What you'll be doing

• Own and deliver the accurate and timely preparation of owner statements and payments

• Collaborate with internal teams to ensure payment processes align with contractual terms and deadlines

• Analyse and improve payment workflows to enhance efficiency and reduce errors

• Maintain and administer Non-Resident Landlord Tax records in line with HMRC requirements

• Manage and update owner records, including bank details, VAT statuses, and debtor accounts

• Apply manual adjustments to owner accounts where required, ensuring full accuracy

• Support testing and regression testing for system updates and new developments

Who we’re looking for

You’ll thrive in this role if you’re someone who enjoys working with detail, solving problems, and contributing to efficient, high-quality processes in a collaborative environment.

We’re looking for someone who brings:

• Proven experience in an administrative role

• Strong system skills, including Microsoft Office, Excel (basic formulas), and ideally Salesforce or similar platforms

• A structured and detail-oriented approach to tasks

• Strong problem-solving skills with a hands-on mindset

• A proactive and collaborative approach to getting things done

• Bonus points if you have experience working with financial processes or payment administration

How you'll make an impact

• Own and deliver accurate owner payments in line with agreed timelines

• Collaborate with stakeholders to ensure smooth and compliant payment operations

• Improve and maintain efficient processes for managing owner financial data

• Support system enhancements through testing and feedback

• Contribute to maintaining high service standards and owner satisfaction

Why you’ll want to work at Awaze

We offer a versatile position in a strong professional and social environment - one you’ll have the opportunity to influence and help shape. You’ll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other.

We’re a people-first business - and we know that our success starts with our teams. Here’s a glimpse of what you’ll enjoy:

• Generous discounts on holidays across our brands

• Flexible hybrid working – with the autonomy to work how you work best

• Real opportunities to grow, learn and shape your role as well as careers progression vertically or horizontally, cross countries and responsibilities.

About Awaze

Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.

With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.

As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.

Worth knowing

We offer the best of both worlds: the energy of the office and the freedom of home, with hybrid working that lets you have a mix of office and remote work in a fast-paced, collaborative environment.

What’s next?

If this sounds like the right next step for you, hit “Apply” and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You’ll hear from us shortly after we’ve reviewed your application.

We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we’re happy to accommodate.