Useful information

• Denmark - Cleaner

  NOVASOL's focus is to provide our guests with a great holiday experience, and we look after our homeowners' summer houses as if they were our own. The whole service starts with a good cleaning, which makes our guests feel welcome - this is where you come in.

  The job includes

  • Competitive hourly wage

  • Driving allowance according to Danish tax rules

  • Flexible working hours (although mainly weekends)

  • Cleaning products and equipment for use in the properties

  • A modern and simple way of working – we’ll provide your route to you on an app, so you have easy access to the information you will need

  • Training by experienced colleagues

  • Employee benefits, e.g., discount on rental of holiday homes through our brands in Denmark and across Europe

  Your qualifications

  • Has a car you can use

  • Responsible

  • Is committed to presenting holiday homes and apartments in the best possible way

  • Deep cleaning

  • Can work weekends

  We’re looking for cleaners across all locations in Denmark.

• Denmark - Service Office Administrator

  As a Service Office Administrator, you’ll be a part of a strong local team of service employees who serve guests on the frontline. You’ll be responsible for various administrative tasks and have a wide range of stakeholders, both internally and externally. No two days will be the same and you’ll have a lot of freedom on how to carry out each task.

  The job includes

  • Handling queries and complaints from guests

  • Accounting of deposits and consumption settlement

  • Handling damage claims

  • You’ll receive training by our other, experienced team members

  • You’ll receive employee benefits, e.g., discount on rental of holiday homes through our brands in • Denmark and across Europe

  Your qualifications

  • Good communicator in Danish, English and German

  • Able to provide a great service to guests and owners

  • Have a great overview and thrive in a busy environment with a lot of variation in tasks

  • You’re comfortable using Microsoft Office tools and interested in learning new systems

  • Are creative, flexible and open to new challenges

  • Can work on weekends and holidays

• Denmark - Maintenance Technician

  As a Service Technician, you will be part of a team of permanent and freelance employees who service our holiday homes. You will bring a service to our guests who comes from various locations, primarily Germany and Scandinavia.

  The job includes

  • Taking care of the pool and spa

  • Contact with external technical support and house owners

  • Checking houses and installations

  • Control checks in connection with leaving and arrival days

  • Be part of the duty roster, including taking care of the duty phone outside office opening hours

  • You’ll receive training by our other, experienced team members

  • You’ll receive employee benefits, e.g., discount on rental of holiday homes through our brands in Denmark and across Europe

  In addition, there will be various ad hoc tasks both in the field and in the office.

  Your qualifications

  As a person, you are a team player with a positive and proactive approach to your tasks and responsibilities. It is a great advantage, but not a requirement, if you have a technical background and generally have a good hands-on approach. In addition, it is important that you:

  • Have a flair and interest in technology (PC, internet, TV, heat pump etc.)

  • Have a good overview and a good sense of order

  • Are conscious of quality

  • Are flexible and open to new challenges

  • Can work on weekends and holidays

  • You must have a valid driving license B and be able to communicate in Danish and English (German is a huge plus).

• UK - Relationship Specialist & Relationship Manager

  As a Relationship Specialist or Relationship Manager, you will be a part of our brand new James Collection studios, where the priority is to deliver a local, highly personalised, relationship-led service to our property owners. 

  The jobs involve

  • Building trusted, long-term relationships with our owners

  • Focus on the recruitment and retention of local properties

  • Regular property visits

  • Resolving complex owner queries

  • Leading the local office team (Relationship Manager only)

  • Lead generation to grow our James Collection portfolio

  Your qualifications

  As a person you'll have experience delivering exceptional customer, owner or client service in a premium environment. It is also helpful if you have strong commercial awareness, with the confidence to interpret performance data and turning insight into recommendations.  In addition, it is important that you:

  • Are highly organised 

  • Can be professional, discreet and solutions-focused

  • Have knowledge of the local area

  • Have a full UK driving license

  • Have management or leadership experience (Relationship Manager only)

  • Are comfortable with lead generation and sales tasks

  • Are able to work Saturdays

• UK - Property Assistant

  Our managed service takes the stress away from letting out a holiday home — covering cleaning, maintenance and guest readiness — so our homeowners can relax knowing everything is taken care of. As Property Assistant, you’ll play a key role in making that promise a reality.

  The role involves

  Your mission is to safeguard and elevate cleanliness standards across our portfolio in and around the area. Working closely with our third-party cleaning partners, you’ll ensure every property is guest-ready, meets our brand expectations, and reflects our commitment to delighting both owners and guests. You will:

  • Monitor guest feedback and implement improvements

  • Work with third-party cleaning teams to ensure quality, efficiency and consistency

  • Support the recruitment of cleaning partners

  • Analyse performance data

  • Own and deliver high cleaning standards

  Your qualifications

  If you enjoy being out and about, working with local partners and taking pride in maintaining high standards, this role would be great for you. As well as this, we are looking for someone who:

  • Has a full and clean driving license, and are available to work Saturdays

  • Has a strong focus on quality, thoroughness and accountability

  • Experience working with and managing suppliers

  • Is confident using data to inform decisions

  • Has a proactive and hands-on approach

  • Has ideally had some customer service experience

• UK - Maintenance Technician

  As a Maintenance Technician, you'll be responsible for delivering quality maintenance to our owners' homes, ensuring that our guests have an amazing stay, every time.

  The role involves

  • Completing basic plumbing and electrical repairs and fault-finding

  • Painting and decorating works

  • Multi-trade maintenance and minor building repairs

  • Joinery repairs

  • Managing 3rd party suppliers

  Your qualifications

  You'll thrive in this role if you enjoy being hands-on, solving problems proactively and working across a variety of properties where no two days are the same. You'll take pride in the quality of your work and understand the importance of presentation and safety in a guest-focused environment. In addition:

  • Experience in general property maintenance

  • Practical skills in basic plumbing, electrics and painting

  • Understanding of general property upkeep

  • A full and clean driving license

  • The ability to prioritise tasks 

  • Are flexible with your hours, including Saturdays and occasional evenings

• UK - Service Office Administrator

  Your mission as a Service Office Administrator is to delivery high-quality administrative support that ensures our managed properties operate smoothly and efficiently. With a particular focus on customer service, health & safety coordination, and the recruitment, onboarding and retention of our Property Management Service portfolio.

  The role involves

  • Collaboration with local teams to ensure smooth servicing of managed properties

  • Assisting with the sales and promotion of our managed service

  • Delivering efficient administrative support, including invoicing

  • Support with cleaning, maintenance and health & safety coordination 

  • Answering property owner and guest queries with professionalism 

  Your qualifications

  If you are customer-obsessed and highly organised, you'll thrive in this role. No two days are the same, and you will need to enjoy working as part of a team, take pride in delivering excellent service and are energised by working in a fast-paced environment. In addition, you'll:

  • Have excellent communication skills

  • Have strong computer literacy

  • Bring a genuine passion for customer service

  • Have a collaborative approach to getting things done

  • Ideally have a full & clean UK driving license

  • Are able to work Saturdays

• More about the recruitment process

  What can I expect from the recruitment process?

  Our recruitment process may vary depending on the position and country, but it will typically include:

  • Application – Submit your application through our careers site.

  • Initial conversation – If we see a potential match, we will contact you for a short phone conversation.

  • Interview – You will meet the hiring manager and learn more about the role, the team and working at Awaze. This could be in-person at one of our local offices or via a video call - we will let you know which one whilst booking your interview in.

  • Decision and offer – If we are the right match for each other, we will contact you to discuss the offer and next steps.

  For some seasonal or hourly paid positions, the process may be shorter. We will keep you informed throughout the process.